The Sleepover Guarantee: 60 or 90 nights
Your jaw needs a little time to get used to wearing a mouthguard. That is why you get 60 nights with the Single kit, or 90 nights with The Pair and the Complete Kit, counted from the day your order is delivered, to decide whether it is right for you.
Count your nights.
They start on the day your order is delivered. Choose your kit and enter that date to see your last night.
- Delivery dayYour nights beginMold it when you are ready: about 3 minutes, at home
- Night 1Start at neutralNo forcing the jaw forward
- Any nightMove one step forwardAt your own pace
- Night 60 or 90Last night to ask for a refundSend it back for a full refund
If it is not right for you, send it back and we refund the full purchase price, no questions asked. Used devices are accepted: you do not need to keep it unopened.
How to request a refund.
- Contact us
Within 60 nights of delivery (90 with The Pair or the Complete Kit), through our contact page. Include your order number and the email address you used at checkout.
- We send the return address
We reply with the return address and instructions, usually within 1 to 2 business days.
- Send it back
Within 14 days of our reply, send back the mouthguard (both with The Pair), its case and key, using a tracked shipping method. Return shipping is paid by the customer.
- You are refunded
Once your return arrives, we refund the full purchase price to your original payment method within 5 business days. Your bank may take another 5 to 10 business days to show it.
What is covered.
- The full purchase price of your order.
- Used devices, once returned. You do not need to keep it unopened.
- Orders paid at a reduced price, at the price you actually paid.
- Damaged, defective or wrong items: contact us within 14 days of delivery with a photo, and we send a replacement or refund you. If we ask you to return the item, we pay the return shipping.
Good to know.
- We refund the price of your kit once your return reaches us.
- One refund per customer.
- This guarantee is in addition to any rights you have under applicable law.
Why 60 to 90 nights.
A mouthguard is not something you judge in one night. Your jaw may feel slightly forward when you wake up at first, and that fades. Light soreness is possible in the first few days.
Sixty nights is long enough to mold it, start at neutral, try a step or two, and decide with a few weeks of your own nights. The Pair and the Complete Kit get 90, because two people rarely settle in at the same pace. It is also why the guarantee exists: every mouth is different, and it may not fit everyone.
Your first two weeks, day by day · How to measure your own nights · The full refund policy
A mouthguard takes a few nights to get used to. That is why our guarantee lasts 60 nights, or 90 with The Pair. If it is not for you, write to us and we refund the full price.