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Questions

46 answers, by topic. If yours isn’t here, write to us.

Before you decide

We’ve tried everything. Why would this be different?

Because almost everything you’ve tried works on the person who hears it. Earplugs, white noise, the guest room: they protect the listener and leave the snoring untouched. For many snorers, the noise starts at the jaw, which relaxes and slips back during sleep. Silentrin holds it forward, right where the noise begins.

Isn’t a separate room easier?

It moves the noise, it doesn’t stop it. In one study of women living with heavy snorers, sleeping in a separate bedroom did not seem to bring them relief. [10] And most people say they would rather share the bed. [13] You shouldn’t have to choose between sleep and each other.

Won’t a mouthguard hurt?

Jaw pain is the number one complaint about mouthguards, so Silentrin starts the other way around: molded to your own teeth, set at neutral, no forcing. You move it forward one notch at a time, only when it feels right. If your jaw feels tender in the first days, move halfway back. You stay in control, every night.

How do I bring it up without a fight?

Don’t make it about one of you. The Pair comes with two mouthguards, one for each of you, so nobody has to be “the snorer.” It isn’t an accusation, it’s a plan to get your bed back, with 90 nights to decide.

What if it doesn’t work for us?

Then you get a refund. You get 60 nights with Single and 90 with The Pair or the Complete Kit, counted from delivery. Not for you? Send it back and we refund the full purchase price. Used devices are accepted. See how the guarantee works

Why not just go to the dentist?

A dentist-made device typically starts around $1,500, with impressions and follow-up visits. Silentrin uses the same jaw-forward principle, molded at home in 3 minutes: $74.99 for the two of you. What the 2015 guideline says

How it works

How does Silentrin work?

Silentrin gently holds your lower jaw forward while you sleep, so your airway has more room. Two trays molded to your own teeth, linked on each side, and a small key that sets how far forward the lower tray sits. See how it works

Does it work for everyone?

For many snorers, the noise starts at the jaw, and that is exactly where Silentrin works. With 60 nights on Single and 90 on The Pair, you see the difference for yourselves, at home.

How is it different from nasal strips, mouth tape or a pillow?

Strips work on the nose, tape on the lips, a pillow on the angle of your head. Silentrin works on the jaw, where the noise often starts. See the comparison

Fitting, adjusting and using it

How do I mold it?

Three minutes, at home. Bring a pot of water to a low boil and fill a mug with cold water. With kitchen tongs, lower the mouthguard into the boiling water for 60 seconds, UP arrow on the upper tray. Dip it in cold water for 3 seconds, place it in your mouth UP arrow facing up, center it in the mirror and bite down firmly for 30 seconds. Then hold it in cold water for 30 seconds. Done. See the four steps

What if I get the molding wrong?

Read the four steps once, have your mug of cold water and your timer ready, and follow them in order: that is all it takes. And if the fit isn’t right, write to us. Your guarantee covers it.

How long does molding take?

About 3 minutes once the water is boiling: 60 seconds in boiling water, 3 seconds in cold water, 30 seconds biting and 30 seconds in cold water.

What do I need to mold it?

A pot of water, kitchen tongs, a mug of cold water, a timer that shows seconds and a mirror. Use the tongs: the water is boiling.

How does the key work?

A small key turns a screw on each side. Turn both to the same mark on the scale and the lower tray moves forward one small step. You set the pace, one notch at a time.

How far forward should I go?

Start at neutral for the first nights, then move forward one notch at a time, whenever it feels right. You stay in control: if your jaw feels tender, simply move halfway back. Read the day-by-day guide

What will the first night feel like?

At neutral, you feel two trays hugging your teeth, and you drift off. Your jaw settles in over the first nights, which is exactly why everyone starts at neutral and moves forward only when it feels right.

How long does it take to get used to it?

Starting at neutral is what makes the first nights easy. You only move forward when it feels right, at your own pace.

Will it stay in all night?

There is no strap to deal with: two trays molded to your own teeth hold it in place. Every mouth is different, and your 60 or 90 nights are there to see how it fits yours.

Can I use it with crowns, fillings or bridges?

Yes. Crowns, fillings and bridges are fine with Silentrin. If the work is brand new, give your dentist a quick look first.

Is it right for you?

Is Silentrin right for me?

Silentrin is made for adults who snore and want to share the bed again, and it is designed to be gentle from the first night. A quick oral health check before you start is a good idea. Silentrin is a general wellness product for snoring. Following the manufacturer’s instructions, it isn’t suited to sleep apnea, a severe breathing condition such as asthma or emphysema, a jaw joint disorder, loose teeth or advanced gum disease, braces, or a dental implant placed in the past 12 months, and it is for adults 18 and older. If any of these apply, or if your bite feels different and stays that way, talk to your doctor or dentist. Take the 30-second check

Can I wear it every night?

Yes, that is what it is made for: an ABS structure and a soft silicone lining, molded to your teeth, starting at neutral and moving forward at your pace. Mention it to your dentist at your regular visits, like any oral appliance.

Materials, care and kits

What is it made of?

An ABS structure with a soft silicone lining that molds to your teeth. The manufacturer’s specifications list both as food-grade.

How do I clean it?

Rinse it in cold water after each use, brush it gently with toothpaste, rinse again, dry it and keep it in its ventilated case. Always cold water: hot water softens the lining. A denture-cleaner soak works too.

Can I clean it in boiling water?

No. Cold water only: hot water softens the lining. Boiling water is for the first molding, nothing else.

How long does it last?

With a cold rinse after each use and its ventilated case, it is built for nightly use. If it is ever damaged or stops fitting, write to us.

What are the brush and the ultrasonic cleaner for?

The dual-head brush is made for the mouthguard: use it every morning with toothpaste, rinse in cold water, dry and store it in its case. The ultrasonic cleaner in the Complete Kit (50 kHz, 200 ml tank, battery included) gives it a deeper clean on top of that routine. Fill it with cold water and follow the manufacturer’s instructions. See what the extras are

What comes in each kit?

Single ($49.99 ): one mouthguard, its calibration key, a ventilated case and a cleaning brush, with 60 nights to decide. The Pair ($74.99 ): two mouthguards, two keys, two cases and a dual-head cleaning brush, with 90 nights to decide. The Complete Kit ($99.99 ): everything in The Pair, plus a small ultrasonic cleaner (50 kHz, 200 ml tank, battery included). Compare the kits

Sharing a room, travel and results

Will my partner notice it?

In bed it looks like a slim night guard. By day it lives in its ventilated case, next to your toothbrush.

Who wears it: the one who snores, or the one who can’t sleep?

The person who snores wears it. Most of the time, it is the person who hears the snoring who goes looking for a solution. If you both snore, The Pair has one for each of you.

Can two people use one kit?

No. It is molded to one person’s teeth, so each of you needs your own. The Pair ($74.99 ) has two mouthguards, one for each of you.

Can I take it when I travel or stay somewhere else?

Absolutely. Mold it at home, then it travels in its case: hotel rooms, weekends away, shared cabins. Keep it out of hot places like a car in the sun, and rinse it in cold water as usual. Read “Sharing a room”

How do I know whether it’s working?

The best judge sleeps right next to you. To hear it for yourself, record a few nights before you start and a few after, in the same conditions, and compare. Read how to measure your nights

Can I talk to my dentist about it?

Orders, shipping and payments

How long does delivery take?

US shipping is free from $74.99 (The Pair and the Complete Kit) and $4.99 on the Single. Order before 8 PM ET and it ships within 24 hours; most orders arrive about 5 days after they ship. You get a tracking number by email, and your 60 or 90 nights start on the day it is delivered.

Where do you ship?

Anywhere in the US, shipped from within the US: free from $74.99, $4.99 below that. Order before 8 PM ET and it ships within 24 hours.

Can I track my order?

Yes. As soon as your order ships, you get an email with a tracking number. Tracking can take up to 48 hours to show its first update. Track your order

Is checkout secure?

Yes. Payments go through Shopify’s secure checkout. We never see or store your full card number.

Can I change my address after I order?

Double-check your shipping address at checkout. If you spot a mistake, contact us right away and we will correct it before your order ships whenever we can.

How can I reach you?

By email at hello@silentrin.com or through the contact page. A real person replies, usually within 1 to 2 business days.

Guarantee and refunds

How do I request a refund?

Contact us within 60 nights of delivery (90 with The Pair or the Complete Kit) with your order number and the email you used at checkout. We reply with the return address, usually within 1 to 2 business days, and refund the full purchase price once your return arrives.

Do I have to send it back?

Yes. Send back the mouthguard (both with The Pair), its case and key within 14 days of our reply, with a tracked shipping method. Used devices are accepted. Return shipping is paid by the customer.

When will I get my refund?

Within 5 business days of your return arriving, to your original payment method. Your bank may take another 5 to 10 business days to show it on your statement.

What if it arrives damaged or wrong?

Send us a photo within 14 days of delivery and we send a replacement or refund you. If we ask you to return the item, we pay the return shipping.

Are there limits?

One refund per customer. Read the full policy

About Silentrin

Who is behind Silentrin?

Silentrin is led by Christopher B., our Managing Director. We started with one question: could you test the jaw-forward principle at home, from $49.99 ? Write to us anytime at hello@silentrin.com. More about us

Where can I read the research behind it?

On the research page: NHS guidance on snoring, the 2019 study on women’s snoring and the 2015 AASM and AADSM guideline, with every source listed. Read what the research shows

Christopher B., Managing Director, Silentrin
Christopher B. Managing Director, Silentrin

Still no answer? Write to us at hello@silentrin.com. Our team reads every message.

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